Service Atmosphere Food Experience
Each restaurant is rated in four categories with a possible 25 points available in each. Service rates how friendly the staff was, how long it took to get seated and order, were drinks refilled promptly, etc. Atmosphere covers the look, feel, and sounds of the establishment. The Food rating is based on taste, satisfaction, and portion size. The experience score is the overall experience of the restaurant and includes items that don’t fit into other categories such as value. The total of those categories is the S.A.F.E. score. The higher the score the more “SAFE” it is to say you’d enjoy that restaurant.
